Support and communication
WhatsApp Business with CRM
Your WhatsApp conversations connected to the CRM: each contact is recorded with its history, and nobody on the team loses the thread.
What is WhatsApp Business with CRM?
WhatsApp Business with CRM connects your WhatsApp conversations to the CRM: each contact is recorded with its history, and nobody on the team loses the thread. It includes integration with the official WhatsApp Business API, a shared inbox for several people on the team, quick replies and message templates approved by WhatsApp, and the contact and conversation recorded in the CRM.
It is part of the CRM Systems service.
What's included
- Integration with the official WhatsApp Business API
- Shared inbox for several people on the team
- Quick replies and message templates approved by WhatsApp
- Contact and conversation recorded in the CRM
The exact scope is set out in writing in your proposal, before you pay.
Who it's for
Businesses that sell or provide support mainly through WhatsApp.
How it connects with other systems
Frequently asked questions
Can I start with just this system?
Yes. Each system works on its own and connects to the others when you need it. You request a no-obligation quote; the scope, the price and the launch date are set out in writing before you pay.
Next step
Want this system in your business?
Tell us how you work today and we'll send you a written quote, no obligation.
Prefer to talk? Book a free consultation